Frequently Asked Questions

Everything you need to know about your SEVEN LAYER experience, from shipping to style advice.

How long does shipping take and how can I track my order?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your package in real-time.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund may be subject to a small processing fee.

How do I ensure I am ordering the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are SEVEN LAYER products sustainably made?

Sustainability is at our core. We prioritize organic cotton, recycled fibers, and ethical manufacturing processes to ensure our fashion has a minimal impact on the planet.

Do you ship internationally?

Yes, SEVEN LAYER ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.